Uncollected Children

If a parent/carer is more than 15 minutes late in collecting their child the manager will call the parent/ carer or any other emergency contact, in order to ascertain the cause for delay. Messages will be left on any answer  phone requesting a prompt reply. If after repeated attempts no contact is made and a further 30 minutes  elapses the Manager will contact the local social services department for advice. The child will remain in the care of Buddies with two members of our team until they are collected. 

Partnership with Parents

Buddies recognizes the fundamental role of parents/carers in a child’s development. We are  committed to working in partnership with parents to provide high quality, safe and stimulating care. We  operate an open door policy, where parents/carers are welcome into the setting to discuss any aspects of  their child’s progress or to share their experiences and expertise with the children. Parents will be kept  informed of activities and events through regular newsletters. Records or information held by ourselves on a  child may be shared with parents at regular parents meetings, and will remain confidential unless written  consent is given or it is subject to investigation by the police or other statutory agencies. A comprehensive set  of our Policies and Procedures is available for inspection by parents/carers from the Office and copies of  individual policies can be provided on request.

Absences

If your child is going to be absent, Buddies should be informed well in advance of the start of the  appropriate session. In order to monitor any infections we will also ask the reason for the absence.